Christmas Pre-lit Village Church Snow Scene with Carol Singing and moving carriage

Important Delivery Information

Please note, due to the size and weight of some of our wooden items, delivery is only available to Mainland England, Wales & Scotland.

For delivery to the following areas, please contact us before ordering, as a small delivery charge may apply:
Isle of Wight - Areas North of Dundee, Perth & Inveraray - Grampian Mountains, Aberdeen, Inverness & the Highlands.

Unfortunately, due to courier transport restrictions, delivery to Northern Ireland, Isle of Man, Scilly Isles, Channel Islands and Islands of Scotland is NOT available.

About our Pressure Treated Solid Wood Products

Pressure treatment of our solid wood products is made in the factory before any processing. Despite of this, signs of this treatment may still be visible in the wood upon delivery. A Green tint and or signs of crystallisation (green or black specks) on the surface of wood may be evident. This is normal and will clear with use and exposure to the elements over time. Some wet or damp spots may also be visible due to the way our items are packed for transport. This will dry in a couple of days.
Pressure Treated products should not be treated with any other treatment product for the first 3-6 months to allow the wood settle into the new environment.
Please note that Wood is a natural product and splits and cracks may be present on delivery or will appear over time.
This is due to changes in temperature and humidity causing the timber to expand and contract. This is to be expected and is normal and is not a cause for concern. This will not affect the strength or durability of your timber product. As a industry wide rule, any wood split that is less than 2mm (thickness of a 2p coin) is not classified as a fault. If you have any concerns, please do not hesitate to contact us.

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